Terms and Conditions - Clueless Wines

Terms and Conditions

These Terms and Conditions apply to the visitors, users, and customers (“User” or “you”) of the website www.cluelesswines.com (“Site”) maintained by Alex Minakov, address Ferreira Durao 62 B, 1350-318 Lisbon, Portugal, tax number 305359738 (“Clueless Wines”, “we” or “us”). 


We provide wine-tasting services, the duration and details of which are defined in the relevant sections of the Site, and other additional services (“Services”). You must accept these Terms and Conditions in order to use our Services. You acknowledge and agree that we may amend these Terms and Conditions at any time by posting the relevant amended and restated Terms and Conditions on the Site. Such revised terms are effective as of the date of publication. Your continued use of the Services and the Site, after the amended Terms and Conditions are posted to the Site, constitutes your agreement to, and acceptance of, the amended Terms and Conditions. You should be at least 18 years old to visit the Site and use our Services. 


All rights, title, and interest in intellectual property rights relating to the Site and Services, including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by us. You shall not copy, modify, transmit, distribute, or in any way exploit any copyrighted materials provided on the Website or in connection with the Services. We provide tasting materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under the applicable law. By submitting any feedback or suggestions regarding the Services, or sharing such feedback with any of our representatives, You grant to us an unlimited, irrevocable, perpetual, sub-licensable, transferable, royalty-free license to use such feedback for any purpose and without any obligation or compensation to you.


To place an order, you must provide a name, address, email address, and telephone number. You undertake to provide personal data and correct addresses and not to use false identities. The fact that the User places an order is equivalent to full acceptance of the prices and description of the Services, as well as these Terms and Conditions. In the absence of the Services availability, we undertake to inform the User purchased the Services as soon as possible. We also reserve the right to refuse any order in our sole discretion. The User recognizes electronic purchases, and cannot claim the lack of signature for non-compliance with the obligations assumed.


We may decide what to charge for the Services based on what we know. Price conversions to other currencies on the Site, documents, or communications may be indicated on the Site for information only. Prices are without guarantee until full confirmation of the tasting has been provided. All prices shown are in euros, including VAT at the legal rate in force. Any modification of the applicable VAT type will be reflected in the prices of the Services.

If you make a purchase on our Site, we use a third-party payment processor provider. We do not process payments from you, it is the payment providers that handle and store your credit card details. When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider‘s server. Your credit card information never reaches our servers. We do not access and do not store your credit card information.


The protection of your personal data is important to us. For more detailed information on how your personal data is processed, consult our Privacy Policy, which forms part of these Terms and Conditions.


We will not be held liable in the event of total or partial failure to fulfill our obligations under these Terms and Conditions, if the said non-fulfillment is attributable to a third party, the fault of the user or the purchaser, or caused by any event that is beyond our control or by any hazard or force-major. 


Time limits for cancellation and means of reimbursement are determined by the applicable law. In cases where this is not otherwise regulated by the applicable law, no refund of the Services cost will be made. If you do wish to cancel our Services, please contact us by emailing hello@cluelesswines.com


These Terms and Conditions are governed by and construed in accordance with the laws of Portugal and you can bring legal proceedings in the courts of Portugal. In the event of a dispute, the consumer, under Law No. 144/2015, may also resort to Centro Nacional de Informacao e Arbitragem de Conflitos de Consumo, see more information on their website

Publication date: July 12, 2023